Data Protection Act 1998
We are committed to protecting your privacy
whether you order online or by any other method.
We collect personally identifiable data through the ordering process at the time
of ordering i.e. your name, address, email address, telephone number etc, this
information is used to process your order and to contact you if there are any
problems e.g. payment clearance, unavailable stock etc. Our online payments are
processed by Moneris.com, who collect the necessary card details to authorise or
decline card transactions.
We use a common Internet technology known as a "Cookie", which is stored on your
browser. Cookies enable tracking of your shopping e.g. which items you have
placed in your shopping basket, the quantity etc. Cookies are also sometimes
used to remember some basic information which you have given in the ordering
process i.e. name, address etc, this saves having to re-enter the same details
every time you visit us. Sensitive information such as credit card details are
not stored on Cookies. It is possible to modify your browser to switch Cookies
off, which will disable the use of our shopping basket and may affect the way
you view and use websites.
We track the total number of visitors to our website in order to allow us to
improve our service, but no personally identifiable data is collected through
We may from time to time inform you by post, fax or email any developments in
our products or services e.g. special offers, new products, change of our
contact details, newsletters etc. However you will be given the choice to opt
out of these at the time. We do not send unsolicited mail and do not sell or
rent your details to third parties.